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Companies grow when it aligns its focus on its Customers Profitability

May 2024
Companies grow when it aligns its focus on its Customers Profitability

Mr. Seong Woo Shim, Managing Director HD HYUNDAI CE India quotes “INDIA is a very exciting and promising market place. I am happy see the country growing in all dimensions. This young country with it median population of 28Yrs age is ready to take on the Global market with its visionary leadership driving the Country to 3rd Rank Economy in next 2~3 years and become a Developed Economy by 2047. I feel privileged to join HD HYUNDAI CE India as Managing Director at this point of time, to drive the company and to align its priorities with growing INDIA and contribute in INDIA nation building”

Today, the CE business environment is fiercely competitive due to advent of low cost brands from countries sharing border with INDIA. We also witness at the same time the growing aspiration of new age Customers who look for new technology and solution for higher Productivity and Efficiency to their Operations.

HD HYUNDAI CE India has made its footprint in the country 17 years back, and has grown today as top brand in domestic market and No1 export of excavator.

South region with its rich diversity in language, food, culture, climate and terrain has always been an exciting market. Mr. SHIM with the company of senior officials made a visit to HD HYUNDAI regional office in Bangalore. Hyundai over the years have grown by partnering with Customers across various industries like road, urban & rural infrastructure, mining & quarry and agriculture.

Mr. SHIM had an interaction with regional team and brief discussion on performance together with best practices of region. Mr. SHIM encouraged local leadership team to bring in ideas & initiatives to be No.1 in south market.

Mr. SHIM interaction with regional team Mr. SHIM interaction with regional team

Business strategy see success when you connect with the core, WHO BETTER THAN A CUSTOMER

Mr. SHIM meet Customer Mr. Jagadeesh Kumar.R, Rakshan Infra. Mr. Jagadeesh is a proud fleet owner who has grown with HD HYUNDAI and today owns 11 units of HD HYUNDAI excavators. The meeting happened to be at a Stone Quarry site location near Bangalore. As a token of appreciation Mr. SHIM thanked Customer for his Trust on HD HYUNDAI, and Invited him to visit modern HD HYUNDAI factory in Chakan, Pune, Maharashtra. This visit has helped for better understanding of the work site conditions take the valuable feedback from Customer and his team.

Mr. SHIM customer interaction
Mr. SHIM customer interaction Mr. SHIM customer interaction

MD. SHIM Quote to the Team “Companies stand out and grow when Customers see Value, all efforts need to keep improving product and solution which enhance HD HYUNDAI Value. This Value is aligned to Customers when it focus on Customer growth and profit”

The meeting was followed by a visit to HD HYUNDAI regional Warehouse, MD Mr. SHIM has motivated the team to enhance Customers experience

Mr. SHIM visit to regional Warehouse Mr. SHIM visit to regional Warehouse

Thereafter, a visit was made to the local dealer 3S facility, M/S HAMPI The dealer management team made a Warm Welcome to HD HYUNDAI MD and team. A brief session on business performance review and best Customer Service Practices was shared by the leadership team of M/S HAMPI.

Mr. SHIM visit to local dealer 3S facility Mr. SHIM visit to local dealer 3S facility

HD Hyundai Brand slogan BUILDING A COMFORTABLE TOMORROW

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